Frequently Asked Questions

What service areas do you cover?

We service the Portland Metro area from Beaverton, to Gresham, and from Wilsonville to Vancouver. We offer free on-site estimates for roof cleaning within this area, and estimates from Google maps for gutter cleaning and pressure washing.

We also service the following suburbs, and can provide approximate estimates from Google maps, but do not do free on site quotes in these areas: Hillsboro, Forest Grove, Newberg, Woodburn, Molalla, Eagle Creek, Estacada, Sandy, Washougal, Battle Ground, and Ridgefield.

Does the soft wash damage my roof?

No. When cleaning the roof, a detergent is first applied to soften the moss before the wash is performed. The process uses a higher volume of water with lower pressure which gently clears away moss, debris, algae, and lichen without compromising the integrity of the roof.

Do your technicians clean up the job site?

Yes. Our moss technicians clean up after themselves on every job. Often the property looks better than before!

Are your technicians safe?

Yes, our moss technicians are trained to safely access and work on roofs and gutters using ladders, ropes, anchor points, and harnesses.

Are you licensed, bonded, and insured?

Yes, we are licensed with the Construction Contractors Board, as well as the Department of Agriculture. We are also bonded and insured.

Do you install roofs or gutters?

While we do not install roofs or gutters, our professional technicians can patch roofing material and leaky gutter corners, fix loose flashing, and install/re-nail gutter spikes.

Is your work guaranteed?

Yes, we guarantee our work and do not process payment until our customers are completely satisfied with the services provided.

How effective is the roof treatment?

When paired with a soft wash, our moss treatment will keep moss from growing back for up to three years, and is guaranteed for two years with no fine print. Learn more about our moss prevention services.